Terms & Conditions

Definitions

  • Company / We / Us / Our: Refers to EATCARVER LTD, the company that owns and operates auprobuy.com, with registered offices in the United Kingdom and Vietnam.
  • You / Your: Refers to the individual accessing or using the Website, or the company or other legal entity on behalf of which such individual is accessing or using the Website.
  • Website / Service: Refers to auprobuy.com and all related services, features, and content provided through it.
  • Affiliate: Any entity that controls, is controlled by, or is under common control with a party.
  • Device: Any device that can access the Website such as a computer, cellphone, or digital tablet.
  • Third-party Services: Any services, content, or websites provided by third parties and linked from or integrated into the Website.

Acknowledgment

By accessing or using the Website, You acknowledge that You have read, understood, and agreed to be bound by these Terms and Conditions. If You do not agree to any part of these Terms, You must immediately discontinue use of the Website.

By making purchases, completing payments, or otherwise interacting with the Website, You also agree that all such activities are subject to these Terms as well as to related policies, including Our Privacy Policy, Payment Policy, Shipping Policy, and Returns & Refunds Policy.

You further confirm that You are at least 18 years of age. If You are under 18, You may only use the Website under the direct supervision of a parent or legal guardian.

Use of the Website

The Website auprobuy.com is provided for lawful, personal, and non-commercial shopping purposes only. You may not exploit, copy, or use the Website for commercial activities without the Company’s prior written consent.

When accessing and using the Website, You are responsible for maintaining the confidentiality of any personal information or login details (if applicable), and You accept responsibility for all activities that occur from Your device or account.

Misuse of the Website, including any activities that interfere with its intended purpose or disrupt the experience of other users, will be subject to enforcement under these Terms.

User Conduct

You agree to use the Website in compliance with applicable laws and to refrain from any behavior that infringes on the rights of the Company or any third party. Specifically, You must not post, share, or distribute unlawful, offensive, misleading, discriminatory, or obscene content. You may not disrupt the normal operation of the Website by spreading viruses, malware, spam, or by engaging in hacking attempts. Impersonating another individual or attempting to gain unauthorized access to data, systems, or source code is strictly prohibited. Any violations may result in suspension, restriction, or termination of Your access.

Orders and Payment

When placing an order on the Website, You must provide complete and accurate information, including Your name, shipping address, phone number, and valid payment details. An order is only considered accepted once You receive an official confirmation email from the Company. We reserve the right to reject or cancel any order if the product is out of stock, the information provided is incorrect, fraudulent activity is suspected, or in the event of system errors. Payment must be made in full at the time of ordering using one of the accepted methods displayed on the Website. All transactions are processed securely via trusted payment gateways, and We do not store Your credit card or sensitive payment information.

Shipping and Delivery

Shipping terms are detailed in Our Shipping Policy.
Please refer to the Shipping Policy.

Returns and Refunds

Return and refund terms are detailed in Our Returns & Refunds Policy.
Please refer to the Returns & Refunds Policy.

Intellectual Property Rights

All content on the Website, including but not limited to text, images, videos, icons, logos, trademarks, designs, and software, is the property of the Company or is lawfully licensed to the Company. Such content is protected under applicable intellectual property laws and international treaties. You are permitted to use this content solely for personal, non-commercial purposes. Any unauthorized reproduction, distribution, modification, or exploitation of Website content is considered a violation of intellectual property rights and may be subject to legal action.

Links to Other Websites

The Website may contain links to external websites or services provided by third parties. These links are included solely for Your convenience. The Company does not own, control, or take responsibility for the content, policies, or practices of such websites. Your use of third-party websites or services is entirely at Your own risk. We encourage You to carefully review the terms and privacy policies of any third-party websites before engaging with them.

Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, employees, partners, and agents from and against any claims, damages, losses, liabilities, or expenses arising from Your misuse of the Website, violation of these Terms, or infringement of the rights of third parties. This obligation includes covering reasonable legal fees and costs incurred in connection with such claims or disputes.

Disclaimer of Warranties

The Website and all services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, title, or non-infringement.

We do not warrant that:

  • The Website will function uninterrupted or error-free.
  • The Website will be compatible with Your device.
  • Any defects or errors will be corrected.

Limitation of Liability

To the fullest extent permitted by law, the Company’s liability for any claim arising out of or related to Your use of the Website shall not exceed the amount You have paid for Your most recent order. Under no circumstances will We be liable for indirect, incidental, consequential, or special damages, including but not limited to loss of profits, data, goodwill, or business interruption, even if We have been advised of the possibility of such damages.

Termination

The Company reserves the right to suspend or terminate Your access to the Website without prior notice if You breach these Terms. Upon termination, Your right to use the Website ceases immediately. Termination does not affect any rights or obligations that have accrued prior to the effective date of termination.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales for customers located in the United Kingdom and Europe, and under the laws of Vietnam for customers located in Vietnam and Asia. Depending on where You reside, additional local consumer protection laws may also apply.

Dispute Resolution

Before pursuing legal action, You agree to contact the Company directly to attempt to resolve any dispute in good faith. If such efforts fail, disputes will be handled by the competent courts in accordance with the governing law specified above. For customers in the European Union, mandatory consumer protection rights under the laws of Your country of residence shall continue to apply.

Severability and Waiver

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions will remain valid and enforceable. The Company’s failure to enforce any right or provision under these Terms shall not be deemed a waiver of such right or provision in the future.

Changes to These Terms

We reserve the right to modify or update these Terms at any time to reflect changes in Our business practices or in applicable law. In cases of material changes, We will make reasonable efforts to notify You at least 30 days in advance, either by email or through a notice on the Website. Continued use of the Website after such changes take effect constitutes Your acceptance of the revised Terms..

Contact Us

If You have any questions about these Terms, please contact us:

  • United Kingdom Address: Eatcarver Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
  • Vietnam Address: No. 200 Xuan Dinh Street, Xuan Dinh Ward, Bac Tu Liem District, Hanoi City, Vietnam, 100000
  • Email: support@auprobuy.com
  • Phone: +84 819 395 798
  • Working Hours: Monday - Friday: 9 a.m. - 6 p.m.