Contact Us

1. Contact Information:

For general inquiries, customer support, or any questions related to your order, you can contact us via email at support@auprobuy.com. You can also fill out the form at the bottom of the page to receive a faster response.

2. Response Time:

We strive to respond to all inquiries and messages within 24 hours. During peak seasons or high volume, our response time may be slightly longer, but we appreciate your patience.

3. Providing Information:

When contacting us, please provide as much detail as possible, including your name, order number (if applicable), and a clear description of your inquiry or concern. This helps us address your issue more efficiently.

4. Privacy and Security:

Any information you provide during communication with us will be treated in accordance with our Privacy Policy. We take the security and confidentiality of your information seriously.

5. Customer Feedback:

We welcome your feedback, whether it’s a suggestion, compliment, or concern. Your input helps us improve our products and services.

6. Reporting Issues:

If you encounter any issues with our website, products, or services, please let us know. We appreciate your assistance in maintaining the quality of our offerings.

Write us

United Kingdom Address:
Eatcarver Ltd, 71-75 Shelton Street,
Covent Garden, London, WC2H 9JQ, United Kingdom

Vietnam Address:
No. 200 Xuan Dinh Street, Xuan Dinh Ward, Bac Tu Liem District, Hanoi City, Vietnam, 100000

Phone:

+84 819 395 798

Email:

support@auprobuy.com

Working Hours:

Monday – Friday: 9 a.m. – 6 p.m.