Order Processing:

We typically process orders within 2-3 business days of receiving your order confirmation email. During peak seasons or special promotions, order processing times may be extended. We will notify you by email if there are any delays in processing your order.

Shipping Rates:

All orders are shipped for a flat rate of AUD 7.

Shipping Times:

Orders are typically shipped within 5-10 business days ( not including order processing time ). Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Tracking Information:

Once your order has been shipped, you will receive an email notification with tracking information. You can use this information to track the status and location of your package.

For more details about our shipping policy, please visit our Shipping policy page.

Returns & Refunds:

Please visit our Returns & Refunds Policy page for our full returns and refunds policy.

If you have any other queries, please feel free to email us at: [email protected]